Frequently asked questions
Practical answers about accounts, creation, projects, assets and credits.
What is Hoshilea?
Hoshilea is an AI creation platform for images, videos, node workflows and short dramas. Create in a private workspace, save character references and voices, and organize images, video, audio and subtitles.
Can I use it without signing in?
Public information, guides and policies can be read without an account. Sign in to edit personal workflows or manage characters, episodes and assets. Generation and top-ups may require email verification; follow the workspace prompts.
Which image and video tools are available?
Text-to-image, character-reference image generation, text-to-video and image-to-video are available. MiniMax Image-01 uses character references; it does not provide inpainting, outpainting or general image enhancement. Models, durations, input requirements and credit costs are shown in the workspace.
Can dramas be portrait, landscape or a series? How long is an episode?
Choose portrait or landscape, a single episode or a series, and a target duration. Edit the script and storyboard, generate shots, arrange voices and subtitles, and export the edit. Target duration is for planning; the selected shots and edit determine the actual length.
Can character appearances and voices be reused?
The private character library saves descriptions, reference appearances, voice settings and audio samples independently of projects. A project keeps the selected character version; changing the library updates that project only when you choose to adopt the new version. Download important files for your own backup.
How do I distinguish uploads, AI results and assembled exports?
The asset library displays source labels and filters for type and source. Search by name, and use folders, favorites and renaming to organize images, video, audio and subtitles.
How many credits do projects and tasks cost?
Editing and saving a drama project does not itself call a generation model. Review the estimated credits before submitting a task. Costs depend on the model, task and parameters; top-up amounts and credits are shown at checkout. Account settings show balance sources and gift expiry dates.
Does every new user receive signup credits?
The benefit can be opened or paused and has availability, expiry, model and usage limits. Eligibility is not guaranteed; check the registration result. A successful reservation can be claimed by verifying the email within 24 hours of registration. Pausing does not invalidate existing valid reservations or credited balances.
What happens to credits if generation fails or I cancel?
Failed tasks and tasks cancelled while queued return credits to their original sources without extending gift expiry. Running tasks cannot be cancelled. Check task status and errors; provide the task details to support if you need help.
Does Google sign-in read my Gmail or Drive?
No. Google sign-in requests basic identity information to authenticate and link accounts, without access to Gmail, Drive or Calendar. Accounts with the same email are not merged automatically; sign into your existing account before linking Google in account settings.
Can deleted assets be restored?
Items in the recycle bin can be restored but still use storage. Permanent deletion removes the files and cannot be undone through the platform. Check whether a workflow or episode still uses the asset and back up files you want to keep.
How do I contact support?
Email [email protected] with the problem and relevant task or order details. Do not send passwords, verification codes, complete card numbers or service keys.
Can I import and run a ComfyUI workflow directly?
Import JSON to check compatibility and convert supported nodes into a native Hoshilea workflow, then review and run it. Only some nodes and collapsible parameter chains are supported. Custom nodes, samplers, model files and complex control structures may not convert. Hoshilea does not execute the original ComfyUI graph; Updream and RunningHub adapters are not available yet.
Can natural language create a workflow?
The workflow assistant can draft a native workflow from your description. Check the nodes, connections, models and parameters, then confirm the credit quote before running it. Assistant drafts and generation tasks are charged separately. A draft may need manual changes to meet your needs.
Contact support
Tell us about your account, task or order. Do not send passwords, verification codes or service keys.
[email protected]